Pay My Bill
We know your time is valuable and so we have made it possible to pay your bill in three ways.
Pay your bill online. – Coming soon!
You may pay your bill online using our secure portal and a major credit card or by authorizing an electronic withdrawal from your checking or savings account.
Pay your bill by phone.
Be sure to have your statement handy when you call. Phone: (503) 964-9565.
Pay your bill by mail.
Mail your check or money order to:
PO Box 6897
Portland, OR 97228-6897
Frequently Asked Questions
Do I need to pay the entire amount due on my statement?
You may pay any amount toward the balance due on your account. Our financial policy allows you up to three months to pay the balance in full. If a longer period is needed, please call the clinic so we can set up a payment schedule that meets your needs.
How long will it take my payment to be posted against my credit card or bank account?
Your credit card or bank account will immediately show the payment as "pending." The payment processing should be completed overnight, usually at midnight.
How long will it take my payment to be credited to my bill?
You can expect your payment to be credited in two working days and will be reflected on your next statement.
What happens if I inadvertently pay more than I intended?
Please call our Billing Department at (503) 964-6595. We will review your account and either show the payment as a credit on your account or provide an appropriate refund.
What should I do if I make an online payment and it is not reflected on the next statement I receive?
Check the date the statement was issued - it could have be sent before your payment was credited. Otherwise, please call our Billing Department at (503) 964-6595.
What should I do if I have questions about the amount of my bill?
Please call the clinic at (503) 477-5205.